Privacy policy

Privacy Commitment:
At Platinum Insurance Inc., we value you as a customer and respect your right to privacy. We understand that when you purchase our products and services, you do so because you trust that we stand behind our promises. We are committed to treating your information responsibly and with the utmost care. This Privacy Policy is a reflection of our dedication to protecting your privacy and ensuring your personal information remains secure.

Information Sharing and Opt-Out:
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. At any time, you may opt out of contact by texting “STOP” to (801) 513-5747 or by sending an email to Kurt@platinuminsgroup.com.

Mobile Phone Contact Information:
We do not share your mobile phone contact information with third parties or affiliates for marketing or promotional purposes. Your mobile opt-in data and consent will not be shared with any third parties for marketing. All other information may be shared in accordance with applicable laws..

Confidentiality and Security:
We are committed to protecting your personal information. To safeguard your data, we employ physical, technical, and administrative measures. Access to your information is restricted to authorized personnel who need it to perform their duties. Our third-party business partners are legally bound to use your information only for the specific purposes we have agreed upon. They are prohibited from disclosing or using it in any other way. We comply fully with all data security laws to ensure your information remains secure.

Collecting Your Personal Information:
We collect personal information from various sources to provide you with the best possible service. This includes information you provide to us through applications and forms, as well as data from your transactions with us, our affiliates, or other third parties. Additionally, we may collect information from consumer-reporting agencies or medical providers, depending on the product or service you request.

Disclosing Your Personal Information:
We do not sell your personal information to anyone. However, we may disclose your information to a business that performs services on our behalf. We may also disclose your information as required or permitted by law, or for a legal or regulatory purpose. The following outlines the types of information we may disclose:

  • Information from Applications or Forms:
    We may disclose information you provide on applications or other forms, such as your name, address, Social Security number, family member details, beneficiaries, assets, income, property address, and property value.

  • Information from Transactions:
    We may disclose information related to your transactions with us or our sister companies, such as your account balance, policy coverage, payment history, premiums paid, preferences, claims, and purchase method. As part of Platinum Insurance Group, we may share this information with our affiliates.

  • Information from Consumer-Reporting Agencies or Other Reports:
    We may disclose information we receive from consumer-reporting agencies, such as credit reports, motor vehicle and driver data, medical and employment data, loss history reports, and other driver-related information. The type of information disclosed depends on the products or services you select.

Using Your Medical Information:
We may need to collect medical information to provide you with certain products or to process a claim. We do not use or share this information for any other purpose, except under the following circumstances:

  • For underwriting purposes (evaluating your eligibility for insurance)

  • For administering your policy, account, or claim

  • As required or permitted by law

  • As otherwise authorized by you

Internet Policies

What information does Platinum Insurance Group collect from websites?
Platinum Insurance Group collects information that you provide when you:

  • Request information from our website

  • Use online tools and calculators

  • Apply online for products

  • Subscribe to online services

  • Complete online forms

  • Conduct transactions online

  • Apply for a job online

Additionally, Platinum Insurance Group contracts with unaffiliated business partners to help deliver online products and services. These partners may retain the information you provide as part of these services.

Visitor Data
Platinum Insurance Group collects site-aggregate and customer-specific information about the pages you visit on our website. We log the following data:

  • IP addresses

  • Browser and platform types

  • Domain names

  • Access times and referral data

  • Customer-provided information from surveys and electronic forms

This information is used to improve the functionality and user experience of our website. We track:

  • The number of visitors to our website

  • The pages visited and features used

  • The duration of visits

  • The websites that referred visitors to ours

Use of "Cookies"
We use cookies to store a small piece of information on your computer when you visit our website. Cookies are essential for maintaining a secure session during your visit, allowing you to request information and complete transactions online. Cookies do not contain confidential or personal data, and they are not used to track your activities once you leave our website. We also use a third-party tracking utility, which may set cookies, to analyze user behavior on our website.

Other Online Security
We use Secure Sockets Layer (SSL) technology to ensure that all data exchanged between our website and your computer remains confidential.

E-mail
If you send us an email, we retain the email and your contact information to respond and communicate with you. If you choose to receive emails from us, we will keep the information you provide to send you emails of specific interest. Please be mindful of the information you send via email, as this communication may not be secure.

Web Links
Please be aware that our website may contain links to external sites. We are not responsible for the privacy practices or information collection of third-party websites. We encourage you to read the privacy policies of websites you visit through links from our site.

Why does Platinum Insurance Group collect information on its website?
We collect and use information gathered on our website for several purposes, including:

  • Analyzing user behavior and gathering feedback

  • Product development and improvement

  • Customizing website content and layout

  • Informing advertisers about the number of visitors who have interacted with their ads

What happens if Platinum Insurance Group changes its privacy policy?
If we make any changes to our privacy policy, we will update the changes on our homepage to keep you informed. You will always know what information we collect, how it is used, and under what circumstances it may be disclosed. If we decide to use your personal information in a manner different from the way we disclosed at the time of collection, we will notify you by posting a notice on our website for 30 days

Questions

We value our customers and want to ensure you fully understand how we use the information we collect. If you have any questions regarding our privacy policy, please feel free to contact us at Kurt@platinuminsgroup.com.

Accessing Your Personal Information
We will provide you with a copy of the personal information we control and can reasonably retrieve. To access your information, you will need to provide the following:

  • All policy numbers you wish to access.

  • A signed request with your signature notarized to verify the identity of the person making the request.

Currently, we do not charge a fee for providing a copy of your information. However, we reserve the right to charge a small fee in the future.

Correcting Your Personal Information
If you believe that your personal information in our files is incorrect, you may request that we correct it. Please note that we do not control information provided by third parties, so you will need to contact the relevant third party directly to correct any such information.

Consumer and Credit Reports
If we have obtained your consumer or credit report, you may request the name and address of the credit-reporting agency. You may also ask the agency to provide you with a copy of your credit report.

Contact Information
To send inquiries or access your personal information, please contact us at:

Platinum, LLC
487 N Main St #B
Kaysville, UT 84037

When writing to us, please include the following details:

  • Your name and address

  • Your policy number

  • Your agent's name and number, if available

You may also contact your Platinum Insurance Group agent to update information we control, such as your address, or reach out to our customer service representative. The contact number is provided in your policy packet.

Privacy Practices for Current and Former Customers
This privacy statement applies to both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you require additional copies, please let us know, and we will send them to you.

Thank you for choosing Platinum Insurance Group. We look forward to building a lasting relationship with you.